Run day-to-day operations at one of our Dindigul properties – guest experience, staff coordination, housekeeping standards, and owner reporting, with real ownership of how the property performs.

Job Description

• Own day-to-day operations of the property – front office, housekeeping, F&B, and maintenance working as one team under you.
• Set and enforce Jagoda's SOPs across every department, so the guest experience is consistent whether it's their first stay or their fifth.
• Manage staff scheduling, training, and performance for the on-ground team, including hiring recommendations when roles open up.
• Own occupancy and rate performance for the property, working with Jagoda's central marketing and revenue functions.
• Handle guest escalations directly – you're the first and final word on-site for anything a shift supervisor can't resolve.
• Run daily briefings and weekly reviews with department heads to keep everyone aligned on priorities.
• Oversee procurement and vendor coordination for the property, within budgets set centrally.
• Prepare and submit regular owner and management reports – occupancy, revenue, incidents, and maintenance status.
• Ensure the property stays compliant – fire safety, licensing, hygiene audits, and statutory requirements.
• Represent Jagoda's standards to guests, vendors, and the local community – you're the face of the property.